Automations

What Are Automations?

Automations are event-driven workflows that run automatically when something happens in your store. Each automation has three parts:

Trigger (event happens)
    │
    ▼
Condition (optional filter)
    │
    ▼
Action (do something)

Creating an Automation

Open the AI Suite

Go to AI Suite in the Nventory dashboard and click Create Automation.

Describe What You Want

Tell the AI what you want to automate in plain English. Examples:

"When a product goes out of stock, send me an email notification"
"When an order is placed, create a fulfillment if all items are in stock"
"When inventory drops below 10 units, tag the product as 'low stock'"

Review the Configuration

The AI generates a visual workflow showing:

Trigger — which event starts the automation
Conditions — filters that must be true (optional)
Actions — what happens when triggered

You can refine the configuration by chatting with the AI.

Activate

Once you're happy with the setup, click Save & Activate. The automation starts running immediately.

Available Triggers

Trigger	Fires When
Order placed	A new order is created
Order updated	An existing order is modified
Order canceled	An order is canceled
Product created	A new product is added
Product updated	A product's details change
Inventory updated	Stock levels change
Fulfillment created	An order is fulfilled
Customer created	A new customer signs up

Conditions

Conditions let you filter when the automation runs. You can combine multiple conditions with AND/OR logic:

Order total is greater than $100
Product category equals "Electronics"
Shipping country is "US"
Inventory quantity is less than 5

Actions

Actions are what happens when the trigger fires and conditions are met:

Action	Description
Send webhook	Call an external URL with event data
Update record	Modify the triggering product, order, or inventory
Send notification	Alert via email, Slack, or other channels
Create fulfillment	Auto-fulfill the order
Custom HTTP request	Call any external API

Managing Automations

Viewing Automations

All your automations are listed in the AI Suite with:

Name and description
Status (active / inactive)
Trigger type
Last triggered time

Editing

Click on any automation to open it in the AI builder. You can chat with the AI to make changes, or manually adjust the configuration.

Deactivating

Toggle an automation's status to inactive to pause it without deleting. Reactivate at any time.

Automations are stored as configurations, not code. The AI helps you build them, but you can always review and edit the underlying trigger, condition, and action setup.

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