Troubleshooting

Troubleshooting

Resolve common issues with the Nventory plugin.

Having trouble? Start here to diagnose and resolve common issues.

Common Issues

Solutions for frequently encountered problems with connection, sync, and products.

Getting Help

How to diagnose issues and contact support.

Quick Checks

Before diving into specific issues, verify the basics:

WooCommerce is active — Nventory requires WooCommerce to be installed and activated
Connection is valid — go to Nventory settings and click Test Connection
User permissions — your WordPress user must have the Shop Manager or Administrator role
Server connectivity — your server must allow outbound HTTPS requests to app.nventory.io

Data & Privacy

What data Nventory stores, how it's used, and how to remove it.

Common Issues

Solutions for frequently encountered problems.

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